You can find details about the property's facilities in your confirmation email or on the TrippboPlus+ property detail page. You can also contact the property directly for further information.
Typically, you will receive the confirmation email and booking voucher within 30 minutes of completing your booking. If you have not received it, please check your spam or junk mail folder.
You can view your booking information by signing in to your account and selecting "My bookings" from the menu. If you are unsure of your login details, you can follow the link in the confirmation email received through TrippboPlus.
The availability of extra beds or baby cots varies by property and can be confirmed by contacting the property directly. Additional charges for children, including extra beds, may apply and are not included in the room rate unless specified.
If breakfast is included, it will be mentioned as "Breakfast Included" under the room type on the TrippboPlus website. If it is not mentioned, breakfast may not be included in the room deal.
In most cases, you will receive the confirmation email and voucher within 30 minutes of completing your booking. If you have not received it, please check your spam or junk mail folder. You can also view your booking information by signing in to your account on TrippboPlus. If you still cannot find your booking after 24 hours, contact TrippboPlus customer service.
You can cancel your booking through the TrippboPlus website or app. Any cancellation fees are determined by the property and outlined in the cancellation policy.
If your booking is eligible for free cancellation, you will not be charged a fee. If your booking is non-refundable or is no longer eligible for free cancellation, you may incur a cancellation fee. The fee is determined by the property.
You will receive an email confirming the cancellation after you cancel your booking on TrippboPlus. Check your inbox and spam or junk mail folder.
Refunds will be processed immediately. However, it may take up to 30 business days for the funds to be credited to your account, depending on your bank. The refund will be converted to your local currency by your bank.